Privacy Policy

Last updated: September 1, 2025

Introduction

At visytr ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our visa information platform and services.

Information We Collect

Personal Information

When you use our services, we may collect the following types of personal information:

  • Contact Information: Email address, phone number (optional)
  • Travel Information: Destination countries, travel dates, purpose of travel
  • Search Queries: Countries, visa types, and information requests
  • Preferences: Saved countries, travel plans, and information interests

Technical Information

  • • IP address and browser information
  • • Device identifiers and operating system
  • • Usage data and analytics
  • • Cookies and similar technologies

How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: Providing visa information and travel planning support
  • Communication: Sending information updates, notifications, and important travel information
  • Compliance: Meeting legal and regulatory requirements
  • Improvement: Enhancing our services and user experience
  • Security: Protecting against fraud and unauthorized access

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Government Authorities

We do not share your personal information with government authorities as we only provide information services. However, we may provide links to official government resources.

With Service Providers

We work with trusted third-party service providers who assist us in delivering our services, including cloud storage providers and customer support platforms.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our rights and the safety of our users.

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data is encrypted in transit and at rest using AES-256 encryption
  • Access Controls: Strict access controls and authentication requirements
  • Monitoring: Continuous security monitoring and threat detection
  • Compliance: Regular security audits and compliance certifications

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations:

  • • Search and preference data: Retained for 2 years
  • • Communication records: Retained for 2 years
  • • Usage analytics: Retained for 1 year
  • • No financial records are collected

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing activities
  • Restriction: Request restriction of processing

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • • Standard contractual clauses approved by regulatory authorities
  • • Adequacy decisions by relevant data protection authorities
  • • Binding corporate rules for intra-group transfers

Cookies and Tracking

We use cookies and similar technologies to improve your experience. You can control cookie preferences through your browser settings. Essential cookies required for service functionality cannot be disabled.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through our platform or via email. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us:

  • Email: privacy@visytr.com

Supervisory Authority

If you have concerns about our data processing practices, you have the right to lodge a complaint with your local data protection supervisory authority.